Private Tours in Scotland, England, Wales and Ireland can also be packaged including transportation, guiding, driving, hotel, guest house, bed and breakfast and self catering accommodation and entrance fees. Contact Iain with your package needs.
UK Package Travel & Linked Travel Regulations 2018
In accordance with the UK Package Travel & Linked Travel Regulations 2018 all passengers booking
with Serenity Scotland Limited are fully protected for the initial deposit and subsequently the balance
of all monies received by us, including repatriation costs and arrangements, arising from cancellation or
curtailment of your travel arrangements due to the insolvency of Serenity Scotland Limited.
There is no requirement for Financial Protection of day trips or single elements, and none is provided.
International Passenger Protection Ltd (IPP)
Serenity Scotland Limited has taken out an insurance provided by International Passenger Protection
Ltd (IPP) with Liberty Mutual Insurance Europe SE (LMIE) trading as Liberty Specialty Markets, a member of
the Liberty Mutual Insurance Group. LMIE’s registered office: 5-7 rue Leon Laval, L-3372, Leudelange, Grand
Duchy of Luxembourg, Registered Number B232280 (Registre de Commerce et des Sociétés). LMIE is a
European public limited liability company and is supervised by the Commissariat aux Assurances and
licensed by the Luxembourg Minister of Finance as an insurance and reinsurance company. This insurance
is only valid for passengers who book with Serenity Scotland Limited. This insurance does not cover the
insolvency of agents, however, bookings through agents with Serenity Scotland Limited are covered in
the event of the insolvency of Serenity Scotland Limited.
In the event of our insolvency please make contact as soon as practically possible giving full details of what
has happened quoting the name of your Travel Operator:
IPP Claims at Sedgwick
Telephone: +44 (0)345 266 1872
Email: Insolvency-claims@ipplondon.co.uk
or online at http://www.ipplondon.co.uk/claims.asp